Terms of service
Terms of Service
Welcome to Loomi! ✨
This website is operated by Loomi. Throughout the site, the terms “we”, “us” and “our” refer to Loomi. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These terms apply to all users of the site — browsers, customers, merchants, or content contributors.
Please read these Terms of Service carefully before using our website. If you do not agree to all the terms and conditions, you may not access the site or use our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our stylish hydration products and accessories to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you’re at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction (including but not limited to copyright laws). You also must not transmit any worms, viruses, or any code of a destructive nature.
Violation of these Terms will result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that non-credit-card content you submit (e.g. messages, uploads) may be transferred unencrypted and adapted for network and device compatibility. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do our best, but we’re human. Information on our site may not always be current or 100% accurate. It’s provided for general use only and shouldn’t be relied on as the sole basis for decisions.
We reserve the right to update content at any time, but we’re not obligated to do so.
SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Product prices and availability may change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice, and we’re not liable for any resulting changes.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be exclusive to our website and available in limited quantities. These items are subject to our Returns Policy.
We aim to display colours and images as accurately as possible, but we can’t guarantee every screen will show them exactly the same.
We reserve the right to:
- Limit product sales to specific regions or people
- Change or discontinue products at any time
- Refuse any order at our discretion
We don’t guarantee that any product will meet your expectations.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit quantities per person, household, or order (including same account, credit card, billing/shipping address).
You agree to provide accurate, up-to-date billing and account information so we can complete your order and contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools we don’t monitor or control. Use of such tools is at your own risk, and you should read their terms of use.
Future features added to the site will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
We may link to third-party sites. We’re not responsible for the content, policies, or services on those sites, and using them is at your own discretion.
SECTION 9 – USER COMMENTS & SUBMISSIONS
By submitting creative ideas, suggestions, or feedback, you agree that we can use, edit, copy, publish, or distribute your content in any way, without obligation to compensate or respond.
You agree that your submissions:
- Will not violate the rights of others
- Will not contain harmful or illegal content
- Are your responsibility (not ours)
SECTION 10 – PERSONAL INFORMATION
Submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, the site may have errors in product details, pricing, or availability. We reserve the right to correct these at any time, including after an order is placed.
We’re not obligated to update information unless required by law.
SECTION 12 – PROHIBITED USES
You may not use the site:
- For unlawful purposes
- To infringe on our or others’ rights
- To spread viruses, spam, or harmful content
- To collect or misuse personal data
- To interfere with security features
Violation of these rules may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We don’t guarantee uninterrupted, secure, or error-free service.
All products and services are provided “as is” and “as available” without warranties unless stated otherwise.
To the fullest extent permitted by law, Loomi and its team are not liable for any indirect, incidental, or consequential damages arising from use of the service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Loomi and its affiliates harmless from any claim or demand, including legal fees, arising from your breach of these Terms or violation of laws or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remainder will remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain in effect until terminated by you or Loomi.
You may terminate them by discontinuing use of the site. We may terminate your access if we suspect a breach of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Loomi and supersede any prior agreements.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Australia.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of our site after changes means you accept the updated Terms.
SECTION 20 – CONTACT
Questions?
We’re here to help. Contact us at checkin@loomiofficial.com